Return Policy
Return Policy
At Effie James Co.. we want you to love every item you receive. If you are not completely satisfied with your purchase, we are happy to offer exchanges or store credit.
Our Return Policy Includes:
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Exchange or Store Credit Only: We do not offer refunds to the original form of payment. Returned items are eligible for exchange or a store credit that can be used at any time.
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Free Return Shipping: We provide a prepaid shipping label for all eligible returns.
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Return Window: Items must be returned within 30 days of delivery.
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Item Condition: Items must be unused and unwashed to qualify for exchange or store credit.
How to Start a Return:
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Contact us at returns@effiejames.co with your order number and reason for return.
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We will email you a prepaid return label.
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Once your return is received and inspected, we will issue your exchange or store credit within 15 business days.
Non-Returnable Items:
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Sale items marked as “Final Sale”
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Custom or personalized products
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Gift cards
If you have any questions, feel free to reach out to us at info@effiejames.co. We’re here to help!